Safety Guidelines
Your safety is our top priority. Follow these guidelines for a secure and comfortable journey.
Before Your Journey
Verify Your Booking
Always confirm your booking details via email. Check the driver's name, vehicle details, and contact information.
Share Your Itinerary
Inform a trusted friend or family member about your travel plans, including the driver's details and expected arrival time.
Check Driver Credentials
All CeylonDrive drivers have ID badges and vehicle registration. Verify these before boarding.
Confirm Vehicle Details
Match the vehicle's license plate and color with your booking confirmation. Never board an incorrect vehicle.
During Your Journey
Do's
- ✓Keep doors locked while traveling
- ✓Keep valuables out of sight
- ✓Stay alert and aware of surroundings
- ✓Use the seatbelt at all times
- ✓Keep emergency contacts handy
- ✓Trust your instincts
Don'ts
- ✗Don't share personal information unnecessarily
- ✗Don't leave belongings unattended
- ✗Don't accept rides from unofficial vehicles
- ✗Don't travel alone late at night if possible
- ✗Don't distract the driver
- ✗Don't ignore warning signs
Road Safety in Sri Lanka
Traffic Conditions
- Traffic drives on the left side of the road
- Roads can be congested, especially in cities
- Expect varied driving styles and road conditions
- Monsoon season (May-September, November-December) may cause hazardous conditions
Our Driver Standards
- All drivers are professionally trained and licensed
- Background checks and driving record verification
- Regular vehicle maintenance and safety inspections
- Drivers follow all traffic laws and safety regulations
- Zero tolerance for reckless driving
Health & Wellness
Travel Health Tips
- Stay hydrated during long journeys
- Use sunscreen and protective clothing
- Carry basic medications and first aid supplies
- Be cautious with street food and water
- Get travel insurance before your trip
Emergency Medical Services
- Emergency: 119 (Ambulance)
- Police: 119
- Tourist Police: +94 11 242 1541
- Major hospitals available in all cities
Women's Safety
CeylonDrive is committed to ensuring safe travel for all passengers, especially women travelers.
- •Female drivers available upon request
- •All drivers undergo background checks and training
- •Real-time tracking available for all journeys
- •24/7 support line for emergencies
- •Group bookings available for added security
Emergency Contacts
CeylonDrive Support
24/7 Emergency Line
+94 71 342 9872
emergency@ceylondrive.com
+94 71 342 9872
Local Authorities
Police Emergency
119
Ambulance
119
Tourist Police
+94 11 242 1541
Report a Safety Issue
If you experience any safety concerns or have feedback about your journey, please report it immediately.
Report Now